Case study · SPAR (AF Blakemore)
A large convenience estate, without the head-office overhead.
13,500+ stores
50 countries worldwide
Convenience & grocery
Store-to-door delivery
−76%
failed to arrive
98.3%
on-time, up from 96.4%
−51%
manual dispatch
SPAR's convenience estate runs on Snappy Shopper for ordering, with Orkestro backing up store drivers on tight windows and thin margins across a large multi-site network, without adding head-office overhead.
Between the first full quarter on the network and the most recent, failed dispatches fell by more than three quarters and fulfilment now runs consistently above 99%. On-time performance rose from 96.4% to 98.3% year on year, and manual dispatch dropped by more than half.
Rates and relative changes from SPAR's own Insights reporting. Absolute volumes are not published.