For developers | Orkestro

The request

One order in. Every fleet considered.

Send pickup, dropoff and your rules, the response carries every fleet's quote, the dispatch decision, the backup and a white-label tracking URL.

Read the API docs →

POST /orders Representative example, see docs

{
  "pickup":  { "contact": { "name": "Brindle Bakery Soho" },
               "address": "1 Example Street, London EC1A 1AA" },
  "dropoff": { "contact": { "name": "A. Khan" },
               "address": "2 Example Road, London N1 1AA" },
  "parcel":  { "items": 2, "reference": "web-48211",
               "handlingInstructions": "keep flat" },
  "schedule": { "type": "urgent" },
  "callbackUrl": "https://your-platform.com/webhooks/orkestro"
}

// 201 Created
{ "orderId": "1f4a2c9e-…" }   // deliveries, quotes and status
                            // arrive on your callbackUrl

Everything the portal does, over REST.

Partner API, for merchants & platforms

Create & cancel orders

POST /orders with pickup, dropoff, parcel and schedule, urgent, scheduled windows, or predicted pickup. Async cancel with fee rules.

In the docs

Quote requests

POST /v1/quote-request with optional fleet, vehicle and service filters; valid quotes arrive on your callback, accept within 15 minutes.

In the docs

Callbacks

Status and location updates, chat messages, final settled price, geocoding errors and PIN-code verification, pushed to your callbackUrl.

In the docs

Merchant management

POST /v1/merchants creates stores under your platform, each with its own API key and routing rules.

In the docs

Fleet API, for couriers joining the network

The order never dies, on the wire

A failure is just another event.

When a courier stalls, the rescue happens network-side, your integration just receives the events. No polling, no special-case code.

webhook · delivery.events Representative example, see docs

{ "orderId": "1f4a2c9e-…", "status": "driver_assigned",
  "fleet": "nimbus", "eta": "2026-07-24T18:22:00Z" }

{ "orderId": "1f4a2c9e-…", "status": "driver_reassigned",
  "fleet": "kestrel" }   // backup fleet, same tracking URL

{ "orderId": "1f4a2c9e-…", "status": "success",
  "proofOfDelivery": "pod_Xf91Ab" }