Case study · Just Eat for Business
Corporate catering, where late is the same as failed.
600+ restaurant & caterer partners
UK-wide
Corporate catering
Scheduled office delivery
+6 pts
on-time delivery
−58%
failed deliveries
77%
courier failures still delivered
Just Eat for Business runs high-volume corporate catering, where a delivery arriving after the meeting has started is a delivery that failed regardless of what the tracking says.
On-time performance rose from 84.3% to 90.2% year on year, cutting late deliveries by more than a third. Failed dispatches fell by well over half, and fulfilment now sits above 99%.
Their volume runs across a double-digit number of fleets. When a courier refuses or fails a booking, a backup is booked automatically: more than three quarters of those orders still arrived, with no phone calls and no re-keying.
Rates and relative changes from Just Eat for Business's own Insights reporting. Absolute volumes are not published.